DOSEBALANCE — TERMS AND CONDITIONS

By creating an account or using DoseBalance, you agree to be bound by these Terms and Conditions in their entirety. Please read them carefully before proceeding. If you do not agree, you must not use the Service.

1. About DoseBalance

DoseBalance is a precision nutrient dosing and fertilizer recipe calculator application (the “Service”), operated by Saeed Karimzadeh (“Operator”, “we”, “us”, or “our”), a private individual based in Finland. The Service is not currently operated by a registered company. In the event that a company is established to operate the Service in the future, these Terms will be updated accordingly and users will be notified.

Contact: dosebalance.team@gmail.com or saeed@dosebalance.com

2. Eligibility

You must be at least 18 years of age to use DoseBalance. By accessing or using the Service, you represent and warrant that:

3. Nature of the Service

DoseBalance is a calculation and planning tool designed to assist greenhouse growers, horticulturalists, hydroponic operators, and precision agriculture practitioners in managing nutrient dosing and fertilizer plans. The Service does not constitute professional agronomic, horticultural, or agricultural advice.

All calculation results are generated solely on the basis of inputs provided by the user. The Service does not account for all variables that may affect nutrient uptake in any specific growing environment, including but not limited to substrate pH, ambient temperature, light levels, plant developmental stage, local water chemistry, or seasonal variation. The User is solely and exclusively responsible for:

The Operator makes no warranty that any result is accurate, complete, or suitable for any specific growing conditions.

4. Account Registration

Access to certain features of the Service requires the creation of an account. By registering, you agree to:

The Operator reserves the right to suspend or terminate accounts found to be in breach of these Terms, used fraudulently, or inactive for a period of 24 consecutive months.

5. Subscription Tiers and Pricing

The Service is offered across multiple subscription tiers. Details of available tiers and applicable pricing are displayed within the application. The following principles apply across all tiers.

5.1 Free Tier

A Free tier is available to all registered users at no charge. The Operator reserves the right to adjust the features available under the Free tier at any time, subject to reasonable advance notice.

5.2 Paid Tiers

Paid subscription tiers, including but not limited to Plus, Pro, and Platinum, may be available at present or introduced in the future. Where paid tiers are available, the following conditions apply:

5.3 Changes to Pricing and Tiers

The Operator reserves the right to introduce new tiers, modify existing tiers, or revise pricing at any time. Existing paid subscribers will receive no less than 30 days’ advance notice prior to any price change taking effect.

5.4 Free Trials

Free trial periods may be offered for paid tiers at the Operator’s discretion. Unless cancelled prior to the end of the trial period, a subscription will automatically convert to the applicable paid tier upon trial expiry.

5.5 Taxes

Prices displayed may or may not include applicable taxes such as VAT, depending on the user’s jurisdiction. Any applicable taxes will be clearly indicated prior to payment confirmation. The User is responsible for any taxes applicable to their subscription.

6. Permitted Use

The User is granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Service solely for lawful purposes in connection with nutrient dosing calculations, fertilizer management, and agricultural planning, subject to the applicable subscription tier and these Terms.

7. Intellectual Property Protection and Prohibited Conduct

The Operator’s proprietary Algorithm, calculation engine, and underlying intellectual framework constitute the core technological and commercial asset of DoseBalance. These are protected under applicable intellectual property law, including copyright, trade secret law, and where applicable patent law, across all relevant jurisdictions.

The provisions of this Section are a material and fundamental condition of the User’s right to access and use the Service. Any breach constitutes a material breach of these Terms, resulting in immediate termination of access without prejudice to any other legal remedies available to the Operator.

7.1 Prohibition on Reverse Engineering

The User is strictly prohibited from, directly or indirectly, whether alone or in conjunction with any third party:

7.2 Prohibition on Copying and Reproduction

The User is strictly prohibited from:

7.3 Prohibition on Competitive and Unauthorised Commercial Use

The User is strictly prohibited from:

7.4 Prohibition on Unauthorised Access

The User is strictly prohibited from:

7.5 Consequences of Breach

The User acknowledges and agrees that:

7.6 Responsible Disclosure

Users who discover a security vulnerability in the Service are requested to report it responsibly to dosebalance.team@gmail.com or saeed@dosebalance.com prior to any public disclosure. Users must not exploit any vulnerability discovered.

8. Data Collection and Use

The Operator is committed to handling user data responsibly and transparently, in compliance with the EU General Data Protection Regulation (GDPR), the Finnish Data Protection Act (1050/2018), and other applicable international data protection legislation.

8.1 Data Collected

In the course of providing the Service, the Operator collects the following categories of data:

8.2 Purpose of Data Processing

Data collected through the Service is processed for the following purposes: the provision and operation of the Service; maintenance, improvement, and development of the Service and its underlying technology; understanding usage patterns and geographic distribution of the user base; and compliance with applicable legal obligations. By accepting these Terms, the User consents to data being processed for these purposes, including use in the improvement of the Operator’s proprietary Algorithm and the development of future products and services.

8.3 Data Sharing

The Operator does not sell, rent, or otherwise transfer personal data to third parties for their own commercial purposes. Data is shared only with the infrastructure and service providers listed in Section 9, who are contractually bound to process it solely for the purposes of enabling the Service. Anonymised and aggregated data, from which no individual user can be identified, may be used for research, analysis, or reporting without restriction.

8.4 Data Retention

Personal data is retained for the duration of the user’s account and deleted within 30 days of a valid account deletion request. Anonymised datasets derived from user data may be retained indefinitely for product development and research purposes.

8.5 User Rights

Users have the right to request access to, rectification, erasure, or portability of their personal data, and to object to or restrict certain forms of processing, in accordance with applicable law. Requests should be directed to dosebalance.team@gmail.com or saeed@dosebalance.com and will be addressed within 30 days. Users in Finland and the EEA may also lodge a complaint with the Finnish Data Protection Ombudsman at tietosuoja.fi.

8.6 International Transfers

User data may be processed outside the European Economic Area by the Operator’s infrastructure providers, in particular Google (Firebase and Firestore). All such transfers are conducted under Standard Contractual Clauses approved by the European Commission and in accordance with GDPR requirements.

8.7 Legal Bases for Processing

Processing is conducted on the following legal bases under GDPR: performance of contract (Article 6(1)(b)) for core service delivery; legitimate interests (Article 6(1)(f)) for service improvement, product development, and analysis; and consent (Article 6(1)(a)) for processing beyond strict service provision, which is provided by the User upon acceptance of these Terms. Consent may be withdrawn at any time by contacting dosebalance.team@gmail.com or saeed@dosebalance.com, subject to the Operator’s right to terminate access where such consent is a material condition of use.

9. Third-Party Services

The Service relies on the following third-party providers to function:

A full list of third-party services is accessible within the application under ‘Third-Party Services’. Use of the Service is subject also to the terms and privacy policies of these providers. The Operator accepts no responsibility for the availability, accuracy, or conduct of any third-party service.

10. Intellectual Property Ownership

All intellectual property rights in DoseBalance — including the proprietary Algorithm, calculation engine, source code, software architecture, design, user interface, branding, trademarks, and documentation — are owned exclusively by the Operator, Saeed Karimzadeh, and are protected under Finnish, EU, and applicable international intellectual property law. Nothing in these Terms confers upon the User any right, title, licence, or interest in the Operator’s intellectual property beyond the limited right to use the Service as described herein.

The User retains ownership of all data submitted to the Service. By using the Service, the User grants the Operator a limited, non-exclusive, royalty-free licence to store and process such data solely for the purpose of providing the Service.

11. Disclaimers

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE OPERATOR DISCLAIMS ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY OF RESULTS, OR UNINTERRUPTED AVAILABILITY.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE OPERATOR SHALL NOT BE LIABLE FOR ANY CROP LOSS, YIELD REDUCTION, LOSS OF PROFITS OR REVENUE, LOSS OF DATA, OR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM THE USER’S USE OF OR INABILITY TO USE THE SERVICE.

12.1 Free Tier Users

For users accessing the Service under the Free tier, the Operator’s total aggregate liability in respect of all claims arising from use of the Service is EUR 0 (zero euros), reflecting that the Service is provided at no charge. In the event that a court of competent jurisdiction determines this provision to be unenforceable, the maximum aggregate liability shall be EUR 10 (ten euros).

12.2 Paid Tier Users

For users on a paid subscription tier, the Operator’s total aggregate liability in respect of all claims shall not exceed the total subscription fees paid by the User in the three calendar months immediately preceding the event giving rise to the claim.

12.3 Intellectual Property Breaches

The liability limitations set out in this Section do not apply to breaches of Section 7. In the event of any such breach, the Operator is entitled to seek and recover all available damages without limitation.

12.4 Mandatory Law

Nothing in these Terms excludes or limits liability for fraud, death, or personal injury caused by gross negligence to the extent that such exclusion is prohibited by mandatory applicable law.

13. Indemnification

The User agrees to defend, indemnify, and hold harmless the Operator against any claims, damages, losses, costs, and expenses — including reasonable legal fees — arising from the User’s breach of these Terms, violation of applicable law, or any harm resulting from the User’s application of results generated by the Service.

14. Service Availability and Modifications

The Operator will use reasonable efforts to maintain availability of the Service but does not guarantee continuous or uninterrupted access. The Operator reserves the right to modify, add, or remove features of the Service at any time. Where a modification materially reduces the features available to paid subscribers, reasonable advance notice will be provided.

15. Termination

The User may close their account at any time by contacting dosebalance.team@gmail.com or saeed@dosebalance.com. The Operator may suspend or terminate access immediately and without notice in the event of a material breach of these Terms, conduct harmful to other users or the Service, or as required by applicable law. Sections 7, 8.3, 10, 12, 13, and 16 of these Terms survive termination.

16. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of Finland. The United Nations Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded.

Any dispute arising out of or in connection with these Terms shall first be referred to good-faith negotiation between the Parties. If unresolved within 30 days, the dispute shall be submitted to the exclusive jurisdiction of the District Court of Helsinki (Helsingin käräjäoikeus) as the court of first instance.

Notwithstanding the foregoing, in the event of any breach or threatened breach of Section 7, the Operator expressly reserves the right to seek emergency injunctive or other equitable relief in any court of competent jurisdiction worldwide.

Users resident in EU member states may also access the European Commission’s Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

17. Changes to These Terms

The Operator reserves the right to amend these Terms at any time. For material changes, registered users will be notified by email or in-app notification no less than 14 days prior to the changes taking effect. Continued use of the Service following the effective date of any amendment constitutes acceptance of the revised Terms.

18. General Provisions

Severability: If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, it shall be modified to the minimum extent necessary to render it enforceable, or severed entirely. The remaining provisions shall continue in full force and effect.

Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between the User and the Operator with respect to the use of the Service and supersede all prior agreements and representations.

Waiver: The Operator’s failure to enforce any provision of these Terms shall not constitute a waiver of the right to enforce that provision at any future time.

Assignment: The User may not assign any rights or obligations under these Terms without the Operator’s prior written consent. The Operator may assign these Terms in connection with a merger, acquisition, or transfer of the Service.

No Professional Advice: Nothing contained in the Service or its outputs constitutes professional agronomic, horticultural, legal, financial, or any other form of professional advice.

Force Majeure: The Operator shall not be liable for any failure or delay in performance arising from circumstances beyond its reasonable control, including acts of God, war, pandemic, governmental action, or failure of third-party services.

19. Contact

Email: dosebalance.team@gmail.com or saeed@dosebalance.com

Operator: Saeed Karimzadeh, Finland

Finnish Data Protection Ombudsman: tietosuoja.fi | PO Box 800, FI-00521 Helsinki